Technology Services is dedicated to helping students and faculty make the most of the modern learning environment. In cooperation with the Information Commons, we work hard to help you resolve technical issues in a speedy and efficient manner.
Information Commons Academic Resource Desk
The staff at the Information Commons Academic Resource Desk are available to help
with routine issues, such as trouble connecting to the campus wireless or assistance
navigating MyUSF. The Information Commons is a good first stop for students and faculty,
and they can often diagnose your issue and get you up and running quickly. Complex
issues, hardware problems, or server issues will be directed to the Technology Services
Visit the Information Commons page for more information.
Technology Services Help Desk
Technology Services operates a help desk for in-person help for students and faculty/staff.
If you aren’t able to stop by, just give a call, and we’ll do our best to help you
resolve your issue. Please note that while we do offer support for problems with your
personal devices, like your laptop or phone, for liability reasons that support is
limited to advice and guidance – we can give you information, but we can’t fix it
Technology Services Hours of Support
Monday: 8:00 a.m. - 7:30 p.m.
Tuesday: 8:00 a.m. - 7:30 p.m.
Wednesday: 8:00 a.m. - 7:30 p.m.
Thursday: 8:00 a.m. - 7:30 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 2:00 p.m.
USF Tampa Help Desk
For hours that the Information Commons main desk and Technology Services help desk
are closed, students, faculty, and staff can access 24-hour support through the USF
Tampa Information Technology department.
M-F 8 a.m. - 7:30 p.m.
Sat 8 a.m. - 2 p.m.